Federal APD Repair Center | Signature Controls

Repair Center

In-house, local, electronics repair differentiates Signature Controls from other similar distributors and business models. Our unique electronic repair center allows us to provide more timely service, expert diagnosis, and higher quality repairs to our customers. We are the only third-party authorized Federal APD Repair Center and we can complete quality repairs on a variety of other electronic products and industrial controls.

Component-level repair of parking systems, industrial control systems, gate systems, conveyor belt controls, and many other electronic circuits is our specialty. We’re also able to repair a wide variety of electronic items and are willing to investigate and quote repairs on new items at no upfront cost to our customer.

As our customer, you’ll experience:

Fast turnaround time, with expedited repairs available.
Quality repairs with extremely low warranty rates.
Exceptional customer service.
Convenient RMA process.
Installation guide and phone support for every repair.

To share a little more about the talent in our repair center, our technicians have been able to reverse engineer many obsolete items and parts. This has allowed us to stock a variety of obsolete components for customer continuity and to provide repairs to these components. Custom test beds have been developed for every set of product components accepted into the repair center. This ensures that all outbound repairs are fully tested and operational when shipped. Our talented technicians can customize procedures to specifically meet all of your repair needs.

As our customer you can expect an easy online RMA process. The online repair authorization procedures will provide instant RMA numbers to account holders, as well as providing online repair status, ship dates, invoicing, and repair history.

When the repaired component is returned to you, you can expect an installation guide and telephone support directly from the technician that completed your repair at no additional cost! Our support continues until your device is installed and you’re completely satisfied. Our growing list of happy customers include parking distributors, universities, hospitals, airports, and a variety of companies across North America.

Join our satisfied customers and benefit from our low turnaround times, friendly support, and competitive pricing!

Testimonials

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Mr. Michaels said that he has never dealt with a company of any trade that was more thoughtful, kind, proactive, and responsive as SCS. He explained to me that he called in a "bit of a panic" and Zach immediately difussed the panic with his demeanor and patience with him on the phone. He said we arrived at his location within 30 minutes of calling in and began the process of solving his problem. He was extremely impressed with the way that Joe attacked the problem; by looking through all possible options for repair that would be most cost effective for him.

Mr. Michaels said that he and his company will NEVER EVER use any other company but Signature Controls for this type of work ("even if the another vendor offers the work at 1/2 of your price"). He said that though he has not at all happy about the unexpected repair cost (someone hit the gate and the project is new and they had not planned on having to spend money to fix a new gate) he couldn't be more confident that he got he best value possible and that "in this day and age, companies simply do not provide this level of customer service anymore".

I just wanted to let you know Dan did an excellent job yesterday working with Niscayah and looking over CCHMC's remote for the high profile doctor. The other guys that have been sent out have also done an excellent job but Dan seemed to really be engaging to the issues at and stayed the whole day to work with Niscayah in making sure the tires were landed correctly, along with the function of the gates/readers.

Signature Controls has integrity like no other company, I know I can always count on them to be honest, dependable and hard working.

We found their work practices and communications with the end users to be outstanding. Our account executive, Mike Tominc, stayed on top of the projects for the duration and was always available for any inquiries.

Thank you for your prompt service.

We love the quality of the repair work Signature does for us. Over our history of working with them since 2002, we've very rarely had any warranty returns, and anytime we have they've always been quick to correct the problem. Quick turnaround times and reliable service. Absolutely no complaints.

Signature Controls reacted quickly to a service problem we were having difficulty getting resolved thus earning our business.

Signature always gets our repairs back to us quickly and is very thorough, which makes a huge difference to our customers. For me, good communication with the technicians is the most important thing. Anytime we have an issue we can contact Signature, get the technician on the line, and they will walk us through the installation to resolve the problem. Their technicians always go the extra mile to get all the information and get to the root of the problem.

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